Relax and unwind with a day of pure indulgence. You and a friend will get the chance to enjoy a perfect, me day at a Heaven V Spa, Bannatyne Fitness or Spirit health club. Two treatments for each person such as a facial and back massage are included and You?ll both get a day?s membership to your chosen venue. Enjoy full access to available fitness and leisure facilities typically including a swimming pool, steam room, sauna, whirlpool spa, gym and relaxation area.

What's included

• Two treatments for each person such as a facial and back massage
• Enjoy full access to available fitness and leisure facilities typically including a swimming pool, steam room, sauna, whirlpool spa, gym and relaxation area
• A day?s membership to your chosen venue
• Booking instructions and details of the treatments included at each centre
• The Relaxation Day lasts up to 6 hours
• Experience gift pack including smart wallet, personalised voucher and message card
• PA cover to a value of, 50,000 plus cancellation indemnity

What happens on the day

When you arrive the facilities and services available to you will be explained, together with the treatments included in your day. The format of the Relaxation Day will vary at each location but typically you can spend about 6-8 hours there.

Please be aware that you will be sharing the facilities with other guests which may include families with children.

Need to know

• Minimum age 18
• suitable for women or men
• Participants should be of reasonable health and fitness to enjoy all the facilities on offer
• Not all venues are available 7 days a week
• some treatments may not be suitable during pregnancy
• Treatments at some venues are 30 mins each which will include customer changing time
• The Relaxation Day experience content, equipment used and restrictions may vary according to venue

Locations

• Avon - Bristol
• Bedfordshire - Luton
• Berkshire - Wokingham
• Buckinghamshire - Aylesbury, Milton Keynes
• Cambridgeshire - Cambridge, Peterborough
• County Durham - Darlington
• Cumbria - Carlisle
• Derbyshire - Derby
• Essex - Brentwood, Colchester, Thundersley
• Gloucestershire - Gloucester
• Grt Manchester - Didsbury, Manchester
• Hampshire - Eastleigh, Fareham, Farnborough
• Hertfordshire - Hemel Hempstead
• Kent - Ashford, Chatham, Sevenoaks
• Lancashire - Lancaster, Preston
• Leicestershire - Leicester
• London - Acton, Barbican, Chelsea, Colliers Wood, Cricklewood, Crouch End, Ealing, Hammersmith, Millbank, Mill Hill, Moorgate, Regents Park, Russell Square, Strand
• Middlesex - West Drayton, Staines
• Northamptonshire - Northampton
• Northern Ireland - Belfast
• Oxfordshire - Oxford
• scotland - Edinburgh, Glasgow, Inverness, Perth, Strathclyde
• somerset - Taunton
• staffordshire - Burton on Trent, Tamworth
• surrey - Guildford, Sutton
• Wales - Cardiff
• West Midlands - Birmingham, Solihull, Sutton Coldfield
• North Yorkshire - York
• south Yorkshire - Barnsley, Sheffield
• West Yorkshire - Leeds

Please note all locations are correct at current time but may change or be withdrawn for reasons beyond our control.

FAQ's

Q: What does the experience pack look like?
A: The experience voucher and accompanying information are presented inside a smart silver wallet with a message card for you to add your own message. The accompanying documentation includes:

• A booklet detailing information about your experience and how to make your booking
• Insurance documentation (insurance is included free with most experiences, and covers the recipient for, 50,000 of Personal Accident insurance and Cancellation Indemnity, subject to terms)
• A feedback form, so you can tell us how you got on.
• All gift packs are sent under plain cover. The pack is designed to fit through a standard letter box.

Q: How long will the pack take to be delivered?
A: If you order before 2pm, we will usually dispatch the vouchers on the same day for which we give a lead time of two days (but may take up to five working days, depending on the postal service). Orders placed after 2pm will usually be dispatched on the next working day.

Q: How long do I have to use the voucher?
A: The voucher is valid for 9 months and you must take your experience before it expires.

Q: Can I extend my voucher?
A: Yes, you can extend the voucher for another nine months for an administration charge of, 20.00. Please note that Options Vouchers or Gift Cheques cannot be extended and you will need to select your chosen experience before the Options Voucher expires.

Q: How do I book my experience?
A: We will provide you with the exact locations and contact information of our centres once you have purchased the experience voucher(s). For most of our experiences you will book directly with the centres.

Q: I need to send my voucher to the centre where I have made my booking. Should I send it by registered post?
A: Yes, we would always advise you to send all documentation to us or to the centres by registered or recorded delivery.

Q: Are there any restrictions on taking part in the experiences?
A: Some of our experiences (typically driving or flying experiences) have weight or height restrictions, which are usually dictated by the vehicle or aircraft in which the experience will take place. Others may have an age restriction for insurance or legal reasons. Some of our driving experiences may also require a full UK or EU driving license. The majority of our experiences require you to be in a reasonable state of health and fitness, some (such as Tandem Skydive, Parachute Jump and Scuba Diving) require more detailed medical information. If you are in any doubt about your ability to take part in any of our experiences, please contact the centre directly and check before making your booking.

Q: What if I am not happy with my experience?
A: If for any reason you are unhappy with any aspect of your experience, you should bring it to the attention of the supplier on the day so that they have the opportunity to resolve it immediately. If you are still unhappy, however, please write to us explaining the circumstances, and we will undertake to investigate it further for you.